A few words about Noxent
Noxent, in partnership with Victrix, offers a wide range of IT services, along with outsourcing solutions tailor-made for small and medium businesses.
In today’s business world, information technology equals growing productivity and cost reduction. Now more than ever, businesses view outsourcing as an important contribution to their strategic planning. Noxent offers tailor-made solutions in line with your strategic objectives.
Noxent’s expert team uses your internal policies along with the best practices in ITIL and MOF to optimize your IT services. Noxent answers your specific needs with its remote infrastructure management system and user online support. Our team of dedicated IT specialists and mobile technicians is always there to answer your calls.
Noxent’s Services
- Remote Infrastructure Monitoring and Management
- Servers
- Network
- Workstations and peripheral equipment
- IT Operations Management
- Operational tasks management
- Asset management
- Maintenance of application systems
- Technical and Operational Support Center – help desk
- Troubleshooting
- Call dispatch
- Technology and software support
- Monthly management reports
- Security management (spyware, anti-spam, antivirus, firewall…)
- Application hosting
- IP telephony (call center)
Noxent’s Edge
Noxent’s services offer a wide range of benefits:
- Control of your IT budget
- Project managers assigned to your business
- 24/7 availability
- Remote or on-site servicing
- And more!
Some Numbers
- More than 1,500 computers managed by our outsourcing services
- Support to 6,000 users though our call center
- 2,500 monthly calls
- More then 24,000 resolved incidents over the last 6 years
- 92% of calls answered in less than 30 seconds
- 98,2% of spam blocked
Noxent’s history
Back in 1987, a few computer enthusiasts founded 3-SOFT Group, that was to become a real success story. Thirteen years later, they founded Noxent to provide small businesses with the same level of IT services offered to large companies.
Our Mission
Providing small- and medium-sized businesses the same IT services normally found in larger companies, relying on outsourcing and tailor-made solutions.