With the democratization of IP networks, traditional phone lines are becoming obsolete. Today, phone systems manufacturers concentrate their efforts into the development of new functionalities and in news ways to integrate them into businesses’ processes to increase user productivity.
IP telephony combines functionality of traditional phone systems and computers with an Internet Protocol-based infrastructure. This allows different types of communications (voice, video, data) to be treated and transmitted through the same infrastructure.
IP telephony offers numerous benefits:
Maximizes and manages resources to reduce costs
Uses and integrates existing analog phone lines
Controls data and voice communications networks from a unique Internet-based interface
Simplifies management (addition and deletion of users, etc.)
Increases productivity with the roll-out of new business applications, offering more effective tools to employees
Reduces costs with the control of long distance fees
Allows unified messaging to targeted business applications
