We call these “false-positive cases”. If this should happen, you can release the message from your quarantine folder through the mail protection report and add the sender to your white list in order to ensure the system does not intercept any other messages from the same source. We recommend that you bring this matter to the attention of our technical support center help desk staff so that the system can be adjusted accordingly.
What should I do if the system intercepts a legitimate message?
[Total : 0 Moyenne : 0/5]